Questions and Answers
Where do I go for References?
Contact The Better Business Bureau and give them the contractor’s name.
Homeowners, by law, can be held responsible for compensation, damages and other liabilities such as a worker getting hurt on the job. Choose a company that is licensed, is covered by Workers Compensation, and has full liability insurance. Get at least 10 references, and call them. If you can't get 10 references, consider another contractor.
Can I ask questions, compare estimates, and request references?
Get estimates from three contractors and compare them "apples to apples". For your protection, get it in writing! Ask about warranties and materials, especially with windows. Request manufacturer’s brochures on the window that you feel is what you want in your home whether it be vinyl, glass, shaded or tinted.
What do I need to know about warranties?
There are two kinds of warranty. Manufacturer warranties, which depend on the type of material used, and warranties on workmanship. A manufacturer’s warranty lasts between 20 and 50 years, depending on the material. Most labour warranties are 5 years. A warranty on work performed is your most important protection against poor workmanship.